Author: Sharon

The Oro Loma Sanitary District (OLSD) serves San Lorenzo, Ashland, Cherryland, Fairview, portions of Castro Valley, Hayward and San Leandro. Starting August 1, 2026, private sewer laterals must be inspected and – if needed – repaired when a home is sold in the OLSD service area.

For more information contact Chathu Abeyrathna at 510-481-6973 or via email at rcabeyrathna@orolomasanitarydistrict.ca.gov 

The California Department of Real Estate (DRE) is alerting consumers and licensees about scammers impersonating real estate agents and brokers online. These bad actors are using real names, license numbers, and photos to create fake websites, social media accounts, and listings in order to carry out fraudulent activities like property management and home sales.

Because these scams can appear legitimate, both consumers and real estate professionals are encouraged to stay cautious and verify identities before engaging in any transactions.

Learn more here.

If you suspect this type of scam or are victim to this predatory behavior, you can immediately report the fraud and file complaints with any or all of the following:

The relevant Internet domain name provider, and the Internet Crime Complaint Center at: www.IC3.gov

1. DRE, at: http://www.dre.ca.gov/Consumers/FileComplaint.html
2. The California Attorney General, at: http://oag.ca.gov/consumers
3. The District Attorney, Sheriff, local police and local prosecutor in your community. More information about law enforcement agencies is available at: https://oag.ca.gov/government/about
4. The Federal Trade Commission, at: http://www.consumer.ftc.gov/features/feature-0014-identity-theft
5. The Federal Bureau of Investigation (FBI), at: http://www.fbi.gov/scams-safety
6. The Consumer Financial Protection Bureau at: http://www.consumerfinance.gov/complaint/

Managing access to your listings just got easier. Supra is rolling out its Single Access feature, and Bay East members will be able to take advantage of it soon.

What is Single Access?

Supra’s Single Access (part of the Managed Access Service) lets listing agents grant one-time, time-limited lockbox access to contractors, stagers, inspectors, appraisers, and out-of-area agents — all through the Supra eKEY app. No codes. No coordination headaches.

Who can receive Single Access?

Single Access may be granted to:

• Out-of-area licensed real estate professionals who don’t have a Supra subscription
• Non-licensed real estate service providers, including contractors, inspectors, stagers, appraisers, and unlicensed clerical staff

Single Access is not available to general consumers or potential buyers who are unaccompanied by a real estate agent.

How it works:

• You grant access directly through the eKEY app using the person’s cell number
• They receive a non-transferable credential on their smartphone — no code sharing
• You set the access window with a specific start and end time, up to a maximum of 72 hours
• Access can be scheduled up to 30 days in advance
• The system logs who accessed the property, when, and for how long

What’s in it for you:

• More control — you set the time window and can modify or cancel access at any time
• Better security — no sharing codes, no call-before-showing workarounds
• Less coordination — send a stager to one property and a plumber to another, all from the app
• Peace of mind for your sellers — homeowners can receive end-of-showing notifications

Important: Your responsibilities as the issuing agent

Before granting Single Access, keep these MLS rules in mind:

• Single Access may only be granted for an active Bay East MLS listing and for business purposes directly related to the sale or lease of the property
• You must obtain written consent from the seller prior to any entry by authorized service providers
• You are responsible for the conduct of anyone you grant access to, including any misuse or damage to the lockbox or property
• Access logs may be reviewed by Bay East for compliance, and misuse may result in suspension or revocation of Single Access privileges

What your vendors need to do:

Once you send the invite, they’ll get a text from Supra with instructions to download the eKEY app, register, and use it to access the property with a 4-digit PIN.

Stay tuned — more details on availability are coming soon. Questions? Contact Bay East at memberservices@bayeast.org. 

A new scam is targeting real estate professionals using fake social media profiles, specifically Instagram and TikTok, that impersonate agents and promote fraudulent rental listings. Scammers are using real names and photos to appear legitimate, then asking for deposits through apps like Zelle or Venmo.

If you spot an account impersonating you or your clients:

• Notify your broker or manager immediately
• Report the account to the social platform for impersonation
• Document everything and consider filing a police report if needed

If a client is impacted, advise them to contact their bank right away, report the incident, and save all communication.

Read more about the scam here.