Month: August 2023

Update August 31:

Listings from San Francisco and BAREIS are now on Paragon, but some are without photos. Photo URLs will remain inactive until Rapattoni finds a faster solution. Here’s what this means for members:

1. Some listings from SFAR and BAREIS will display “No Image Available.”

2. Majority of new listings since 8/28/2023 do not get affected.

Note: The photo issue affects everyone. SFAR and BAREIS advised their members to remove broken photos and reupload. Once they do so, Paragon will be able to display the listing photos.

BAREIS and San Francisco MLS Platform Down – August 11:

The Rapattoni MLS System that BAREIS and San Francisco MLS use, recently experienced a cyber-attack that resulted in their system being offline since Tuesday, August 8. We have been informed that both BAREIS and San Francisco MLSs are partially back online as of 9am this morning. Their members will be correcting data in the next few days.  

In the coming days, we will be working closely with San Francisco, BAREIS MLS alongside our MLS Vendor Black Knight to ensure a smooth and secure update of listing information back into our Paragon MLS.  

While working through this, we appreciate your understanding and patience during the period of adjustment.  We will keep you informed in our upcoming communications.

Your safety and the security of your data remain our top priorities.

As of August 19, the city of Dublin began issuing courtesy notices for violations on real estate signs that had remained on display beyond times allowed or had been located in prohibited locations. Starting on August 26, the City will begin issuing citations for second violations.

Contact Susan Hayes if you have any questions. 

Plan to join us for Bay East’s biggest annual networking event. On Saturday, January 20, 2024, Barbara Clemons and the 2024 Bay East Board of Directors will be installed at Casa Real in Pleasanton. View sponsorship packages below. Admission available soon!

Bay East members can register for a sponsorship here (login required).

Non-members can register for a sponsorship here.

MLS “AREA” Field Change Notice – Effective November 6, 2023

Effective November 6, the “AREA” field lookup values will be updated to a single lookup value called “Listing”. This means that instead of selecting various “AREA” options, you will now see one “Listing” value. We want to ensure that you have a clear understanding of how this change will impact your workflow.

Action Required – Update Your Saved Searches

To avoid your clients receiving unnecessary email notifications, we kindly request you to update all your Active Saved Searches that currently use the “AREA” field. You can use the following alternative fields instead: “Map Search,” “City,” or “Zip Code.” By making these updates before November 6th, you will prevent your clients from being bombarded with emails due to the change.

Will the AREA field still be required while entering a listing?

No, this field will no longer be required for listing entry.

What alternative fields can you use?

1. Map Search

2. City

3. Zip Code

Why are we making this change?

The decision to update the “AREA” field was driven by several factors:

1. Data Compatibility: As we integrate data from various MLSs into Paragon, we face challenges in maintaining a one-to-one match with each MLS’s “AREA” definitions. Different MLSs may use different terms such as District, Neighborhood, or Subdivision for their “AREA” field.

2. Outdated Field Design: The “AREA” field and its locations were created almost two decades ago, and we recognize that it no longer aligns with current best practices and user expectations.

3. Error Messages: Some agents reported encountering error messages while inputting listings.  This is because if the AREA field has conditional logic step up with another field. If you skip the AREA field in the beginning of your listing entry and select something in another field that does not match,  when you go back to AREA field, it will provide an error when you hit Save.  Recommendation is to ALWAYS entry data from top to bottom.  

Why do I still see the AREA field in the MLS?

Although we understand that you might still see the “AREA” field within Paragon, please be assured that the only available value will be “Listing.” We acknowledge this limitation and have already requested our MLS Vendor to remove the field entirely in future enhancements.

What will happen to my saved searches with the AREA field?

Our MLS vendor will remove the AREA field from the Search module. Therefore, it is important to update those searches (using either CITY, ZipCode or Search by Map) before November 6.

Will I be able to input or modify my listings on November 6, 2023?

Listing Entry and Listing Maintenance will not be available starting November 6 at 8pm through November 7 at 3am.

If you have any questions or concerns regarding this update, please do not hesitate to reach out to us at MLSServices@bayeast.org. 

We appreciate your cooperation and understanding during this transition. By embracing these changes, we can enhance the efficiency and accuracy of our MLS system, benefiting all members.

Paragon MLS Enhancements Release August 1, 2023 Highlights

  • Statistical Reports – AvgSP and MedianSP added to Market Activity by Location: the Market Activity by Location and Month report now includes the average sale price (AvgSP) and median sale price (MedianSP) in the Sold Listings section
  • Collaboration Center – Include Secondary email on Seller Email Report: If a contact’s record includes the option to include the spouse/secondary email on notifications, the Sell Side > Seller Report will now include that secondary email address in the email notifications. 
  • Driving Directions for Multiple Listings: The Driving Directions option has been expanded to allow support for multiple listings. Driving directions were previously available for a single listing. Users may now select multiple listings on their desktop or mobile device to use Google Maps for plotting directions between listings.
  • Paragon Connect – New Near Me Search: Busy agents need super-fast access to find listings when they are out in the field, so we added a new one-click option to find listings near you, wherever you are. On
  • Paragon Connect – Print All PDF Associated Documents: When viewing the Listing Detail View there is a section to display all Associated Documents. This section now includes a new option to combine any PDF documents into a single file and allow you to print them all at once. This new Print PDF option does not include any other document types.

Review all of the enhancements here or watch this short video.

Questions, please call our MLS Tech Support at 925.730.7100 or email us at mlsservices@bayeast.org.