Supra Keys & Lockbox Resources
If you have any questions about keys or lockboxes,
please contact Member Services at 925.730.4060.
Supra Support
Supra offers a variety of support options for your Supra eKEY, XpressKEY, and lockboxes. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699.6787 (the phone number is also located on the back of your Supra KEY or eKEY Fob).
Members can also obtain authorization codes directly from the Supra website.
Instruction Guides
Mobile SupraWEB for eKEY Instructions
Mobile SupraWEB for XpressKEY Instructions
Information on the iBox BT LE Lockbox
Enable the “Call Before Showing” Feature
Smartphone Compatability Information
eKEY Error Codes
Self-Service Authorization Code
Supra Lockbox Programming Instructions
Supra Videos
How to Activate Call Before Showing (CBS) Feature
Supra Call Before Showing (CBS)
Supra eKEY Updates
How to Use Your Smart Phone as an eKEY
How to Generate Supra eKEY Authorization Code Yourself
Supra Lockbox Safety Tips
Supra FAQs
Get your Supra KEY and lockbox questions answered.
Supra FAQs
Cooperating Key Application & Instructions/Lockbox Policies & Procedures
All SupraKEY programming is completed remotely. You can submit the Bay East Cooperating Key application to memberservices@bayeast.org for processing. A representative will contact you directly for payment once your completed forms are received. For more information you can contact our Member Services department at 925.730.4060.
Cooperating Key Application
Key Coverage Map
Cooperating Key Procedures and Service Centers
Cooperating MLS Approved Lockboxes and Procedures