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Supra Keys & Lockbox Resources

Supra Keys & Lockbox Resources

If you have any questions about keys or lockboxes,
please contact Member Services at 925.730.4060.

Supra Support

Supra offers a variety of support options for your Supra eKEY and lockboxes. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699.6787. Supra support can also be contacted at SupraSupport@honeywell.com

Instruction Guides

Mobile SupraWEB for eKEY Instructions
Enable the “Call Before Showing” Feature
eKEY App Compatible Devices
eKEY Error Codes
Self-Service Authorization/Update Code Instructions
Instructions for Remote Lockbox Programming Request
SupraWEB Guide for Agents
Supra Lockbox Programming Instructions

MLS/Key/Lockbox Information by County

County Information

Supra Videos

How to Activate Call Before Showing (CBS) Feature
How to Use Your Smart Phone as an eKEY
How to Generate Supra eKEY Authorization Code Yourself
Supra Lockbox Safety Tips

Supra FAQs

Get your Supra KEY and lockbox questions answered here.
Supra FAQs

Cooperating Key Application & Instructions/Lockbox Policies & Procedures

You can submit the Bay East Cooperating Key application online here. A representative will contact you directly for payment once your completed forms are received. For more information you can contact our Member Services department at 925.730.4060.

Key Coverage Map
Cooperating Key Procedures and Service Centers

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Pleasanton, CA 94566

925 730 4060

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