Supra Keys & Lockbox Resources
If you have any questions about keys or lockboxes,
please contact Member Services at 925.730.4060.
Supra Support
Supra offers a variety of support options for your Supra eKEY and lockboxes. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699.6787.
Instruction Guides
Mobile SupraWEB for eKEY Instructions
Enable the “Call Before Showing” Feature
Smartphone Compatibility Information
eKEY Error Codes
Self-Service Authorization/Update Code Instructions
Instructions for Remote Lockbox Programming Request
SupraWEB Management Site Resources
Supra Lockbox Programming Instructions
MLS/Key/Lockbox Information by County
Supra Videos
How to Activate Call Before Showing (CBS) Feature
How to Use Your Smart Phone as an eKEY
How to Generate Supra eKEY Authorization Code Yourself
Supra Lockbox Safety Tips
Supra FAQs
Get your Supra KEY and lockbox questions answered here.
Supra FAQs
Cooperating Key Application & Instructions/Lockbox Policies & Procedures
You can submit the Bay East Cooperating Key application online here. A representative will contact you directly for payment once your completed forms are received. For more information you can contact our Member Services department at 925.730.4060.
Key Coverage Map
Cooperating Key Procedures and Service Centers