Supra Key & Lockbox Resources
If you have any questions about keys or lockboxes,
please contact Member Services at (925) 730-4060.
Supra Support
Supra offers a variety of support options for your Supra eKEY, XpressKEY, and lockboxes. Supra support is available 7 days a week between the hours of 5:00 AM and 7:00 PM by calling (877) 699-6787 (the phone number is also located on the back of your Supra KEY or eKEY Fob).
Members can also obtain authorization codes directly from the Supra website.
Instruction Guides
Mobile SupraWEB for eKEY Instructions
Mobile SupraWEB for XpressKEY Instructions
Information on the iBox BT LE Lockbox
Enable the “Call Before Showing” Feature
Smartphone Compatability Information
eKEY Error Codes
Self-Service Authorization Code
CBS Programming Instructions
Supra Videos
How to Activate Call Before Showing (CBS) Feature
Supra Call Before Showing (CBS)
Supra eKEY Updates
How to Use Your Smart Phone as an eKEY
Supra BT LE iBox, Less is More
Supra Lockbox Safety Tips
SupraWeb Management Site” Feature
Supra eKEY Features
- Option to enter pin only once per day to obtain keys.
- Open lockboxes using an Apple Watch.
- Biometrics capability (only for IOS).
Supra FAQs
Get your Supra KEY and lockbox questions answered.
Supra FAQs