Supra Keys & Lockbox Resources
If you have any questions about keys or lockboxes,
please contact Member Services at 925.730.4060.
Supra offers a variety of support options for your Supra eKEY and lockboxes. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699.6787.
Mobile SupraWEB for eKEY Instructions
Enable the “Call Before Showing” Feature
eKEY App Compatible Devices
eKEY Error Codes
Self-Service Authorization/Update Code Instructions
Instructions for Remote Lockbox Programming Request
SupraWEB Guide for Agents
Supra Lockbox Programming Instructions
MLS/Key/Lockbox Information by County
Cooperating Key Application & Instructions/Lockbox Policies & Procedures
You can submit the Bay East Cooperating Key application online here. A representative will contact you directly for payment once your completed forms are received. For more information you can contact our Member Services department at 925.730.4060.