Month: November 2022

MLS Rules Changes Effective December 1, 2022

1) Rule 11.5 Photographs on the MLS: Removed the language dictating that the front exterior be the primary photo. 

2) 12.5.1 Public Remarks Restrictions and Requirements: 

a. Added language allowing seller’s concessions in the Public Remarks. 

b. Added language to clarify financing terms are prohibited in the public remarks. 

c. Replaced Vacancy with Occupancy.

3) 13.2.2 Lockbox Requirements. Updating approved lockbox requirements to align with the NAR policy.

View the summary of rule changes and the complete set of MLS Rules and Regulations.

Licensees with a renewal date of January 1, 2023 or later are required to take a new Implicit Bias course and an Interactive Fair Housing course as part of their 45 hours of CE. These two new classes are now included in the 45 Free CE member benefit packages available on www.car.org.

1. Licensees with a renewal date of January 1, 2023 or later must submit CE coursework that includes the two new classes.

2. Licensees with a renewal date prior to January 1, 2023 may submit coursework that includes the new two new classes or they may submit previous coursework before to January 1, 2023.

3. Licensees with a renewal date prior to January 1, 2023 that renew their license after January 1, 2023 (late renewals) will be required to complete the two new classes.

On December 12, when you log in to Paragon, you will be directed to accept the End-User License Agreement (EULA). 

To accept the agreement, simply type in your name exactly as displayed on the EULA page. Be aware of any uppercase and lowercase letters as it is case-sensitive. 

Once you agree to the EULA, you will be directed back to Paragon, and you will receive a copy of the agreement.

We are required to register the MLS Database annually with the U.S. Copyright Office to maintain all copyright protections for the property listings compilation. As part of that process, each MLS user must renew the End Users License Agreement each year.

If you have any questions, please contact Tech Support at 925.730.7100 or email mlsservices@bayeast.org.

Replacing ShowingTime Appointment Scheduling with Homesnap Showings on November 8, 2022

Bay East continually reviews all products and services offered to our members to provide the most value. As part of this review, the ShowingTime Appointment product will be replaced by Homesnap Showings.

You will be able to access the showing module via the Homesnap app and Paragon MLS system. With Homesnap Showings, you can easily customize your listing to meet client needs. Listing agents will enjoy that Showings is fast, easy to use, and provides them the ability to manage approvals from anywhere. Buyer’s agents will be able to utilize instant bookings and seamless client communication. 

Watch this short video to learn more about Homesnap Showing Tool. 

Register for an upcoming webinar on November 16 or November 18 and become an expert on this new feature.

Read the FAQ below to learn how to activate Homesnap Showings on your listing and more:


Do my previous appointments transfer from ShowingTime to Homesnap Showings?
No, they will not. For your Active listings, go to Listings / Maintain Listings, select “Yes” in the Homesnap Showings field on the very top of the page to indicate you would like Homesnap Showings activated for that particular listing.


Do I have to Opt-in or Opt-out of the Homesnap Showings?
You will opt-in on each listing that you would like to activate Homesnap Showings.


Am I opt-in automatically for all my listings?
No, you will opt-in on each listing that you would like to activate Homesnap Showings.


How do I add Homesnap Showings to my listings?
For your Active listings, go to Listings / Maintain Listing, select “Yes” in the Homesnap Showings field on the very top of the page to indicate you would like Homesnap Showings activated for that listing.


Where does the Homesnap Showings icon appear on my listing?
The icon will be on the Agent Two-page report.


How do I access my dashboard for Homesnap Showings?
Under Preferences, you will see links to My Calendar, My Itineraries, My Listings.
Within Listing Maintenance:

-Select an Action / Manage Showings
-Within listing input screen, left pane navigation, Homesnap Showings From the Listing Congrats modal window, Manage in Homesnap Showings Within Paragon Connect, Scheduling a Showing from the search result

Is there an App I can download?
Download the Homesnap Pro/House Finder by Homesnap App for Apple & Android


What should I do to make sure my scheduling link information shows on the data share MLS?

Within your Showings dashboard, you can copy and paste the showing link into the Showing Schedule Link field in your active listing. This field shows up on all the MLSs that datashare with Paragon.


Is there a phone number that I can call if I need real-time support or have questions while using Homesnap Showings?
Homesnap has a team of specialists ready to offer live support! Agents can call 1-800-431-5509 and select (1) for Showings support. Homesnap’s Support team is available Monday to Friday from 8am to 8pm EST, Saturday from 9am to 6pm EST, and Sunday from 10am to 6pm EST.