Update August 31:
Listings from San Francisco and BAREIS are now on Paragon, but some are without photos. Photo URLs will remain inactive until Rapattoni finds a faster solution. Here’s what this means for members:
1. Some listings from SFAR and BAREIS will display “No Image Available.”
2. Majority of new listings since 8/28/2023 do not get affected.
Note: The photo issue affects everyone. SFAR and BAREIS advised their members to remove broken photos and reupload. Once they do so, Paragon will be able to display the listing photos.
BAREIS and San Francisco MLS Platform Down – August 11:
The Rapattoni MLS System that BAREIS and San Francisco MLS use, recently experienced a cyber-attack that resulted in their system being offline since Tuesday, August 8. We have been informed that both BAREIS and San Francisco MLSs are partially back online as of 9am this morning. Their members will be correcting data in the next few days.
In the coming days, we will be working closely with San Francisco, BAREIS MLS alongside our MLS Vendor Black Knight to ensure a smooth and secure update of listing information back into our Paragon MLS.
While working through this, we appreciate your understanding and patience during the period of adjustment. We will keep you informed in our upcoming communications.
Your safety and the security of your data remain our top priorities.