Professional Standards - what makes you different from other real estate professionals.
The professional standard which sets REALTORS® apart from other real estate professionals is their acceptance and adherence to the Code of Ethics. Created in 1913, the Code has been updated many times through the years to reflect current developments in our profession. Even with the best of efforts, occasional disagreements arise between REALTORS® and / or their peers and clients.
Together, the Professional Standards Committees (Professional Standards, Mediation and Grievance) are charged with the responsibility for the enforcement of the National Association of REALTORS® Code of Ethics, the MLS Rules that do not have automatic fines, and all other membership duties and obligations. Bay East Professional Standards Committee has several programs in place to assist you in resolving ethics or arbitration issues, by quickly and economically settling these disputes without going to court.
Assistance before you startGet guidance on the best ways to avoid and resolve difficult situations.
Ombudsman ProgramOmbudsmen can help you understand if a possible violation has occurred and recommend ways to resolve the situation before it becomes a more formal process.
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Ethics AdvocatesEthics Advocates are trained Professional Standards REALTOR® members who can help you decide if a situation is a potential ethics or rules violation.
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Complaints & DisputesThe Bay East Professional Standards Program is available to help you resolve difficult disputes on ethics and arbitration issues.
Not all real estate licensees are the same.REALTORS® are members of the National Association of REALTORS® and adhere to a strict code of ethics.
Code of EthicsIn 1913 the National Association of REALTORS® (NAR) adopted a list of professional guidelines which established ethical standards on the exchange of real estate information and reasonable public policies on members’ behavior.
Ethics CourseThe California Association of REALTORS® offers a one-hour online course that can help you stay informed of key sections in the Code of Ethics. In addition to being an invaluable resource, “A Word About The NAR Code of Ethics” includes a final exam to test your comprehension of the material and a downloadable certificate for your office.
Show your REALTOR® pride.The term "REALTOR®" is a registered trademark owned by NAR and protected by federal law. This valuable NAR membership benefit reminds consumers and other real estate professionals that you adhere to a strict code of ethics.
The following information will help you use this powerful branding resource and remain in compliance.