Mediation

Mediation is a fair and efficient process to help you resolve your real estate dispute and reach an agreement. A neutral mediator panel assists you in reaching a voluntary, negotiated agreement. Choosing mediation to resolve real estate disputes promotes better relationships and reduces stress, costs and time involved in other dispute resolution methods.

Association mediators are REALTORS® members, specifically trained and experienced in dispute resolution through the mediation process for real estate related disputes, including but not limited to:

  • Deposit disputes
  • Contingencies not met
  • Specific performance
  • Non-disclosure issues
  • Commissions
  • Boundary disputes or
  • Any other issue subject to the "mediation clause" arising from the listing contract between a REALTORS® and seller or from the purchase contract between buyers and sellers.

Mediation is a member service available to all members and their clients at special rates to resolve disputes arising from the real estate transaction at any point during or after the transaction.

Resources
  • Mediation/Dispute Form
  • Mediation/Dispute Price Sheet
  • Mediation/Dispute Flyer


  • If you need help or have other questions, contact Pam Barnes, Professional Standards Administrator at (925) 730-4074 or email her here

    Professional Standards Documents

    • Code of Ethics


      Code of Ethics Save!
    • Bay East Rules and Regulations


      Bay East Rules and Regulations Save!
    • Ethics Complaint Form


      Ethics Complaint Form Save!
    • Grievance Complaint form (D-1)


      Grievance Complaint form (D-1) Save!
    • Arbitration Complaint form (A-1)


      Arbitration Complaint form (A-1) Save!
    • Mediation/Dispute Form


      Mediation/Dispute Form Save!
    • Mediation/Dispute Price Sheet


      Mediation/Dispute Price Sheet Save!
    • Mediation/Dispute Flyer


      Mediation/Dispute Flyer Save!
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