Professional Standards

Together, the Professional Standards Councils are charged with the responsibility for the enforcement of the National Association of REALTORS® Code of Ethics, the MLS Rules that do not have automatic fines, and all other membership duties and obligations.

Following are links to assist in the process of filing ethics and/or MLS complaints, arbitration complaints or responding to them:

Professional Standards Documents

  • Code of Ethics


    Code of Ethics Save!

  • Bay East Rules and Regulations


    Bay East Rules and Regulations Save!

  • Ethics Complaint Form


    Ethics Complaint Form Save!

  • Grievance Complaint form (D-1)


    Grievance Complaint form (D-1) Save!

  • Arbitration Complaint form (A-1)


    Arbitration Complaint form (A-1) Save!

  • Mediation/Dispute Form


    Mediation/Dispute Form Save!

  • Mediation/Dispute Price Sheet


    Mediation/Dispute Price Sheet Save!

  • Mediation/Dispute Flyer


    Mediation/Dispute Flyer Save!
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